Terms of service

erms of Service — MudSquad 4x4

Last updated: November 14, 2025

1) Overview

This website is operated by MUD SQUAD 4X4 LIMITED. Throughout the site, the terms “we”, “us”, and “our” refer to MudSquad 4x4. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including additional policies referenced herein.

2) Eligibility

You must be at least 18 years old or have parental consent to use our Services and make purchases.

3) Products & Availability

  • We strive to ensure all product descriptions, pricing, and availability are accurate.
  • Some items may be made-to-order or backordered with lead times of 2–8 weeks.
  • We reserve the right to limit quantities or discontinue products at any time.

4) Pricing & Payment

  • All prices are in NZD and include GST where applicable.
  • Payment must be completed at checkout via approved methods.
  • We reserve the right to correct pricing errors before fulfilling an order.

5) Shipping & Delivery

  • Shipping terms are outlined in our Shipping Policy.
  • Delivery timeframes are estimates and may vary due to carrier delays or unforeseen circumstances.

6) Returns & Refunds

  • Returns are subject to our Returns & Refunds Policy.
  • A 20% restocking fee applies for non-defective returns.
  • Certain items (sale items, hazardous goods) are non-returnable.

7) Warranty

  • Manufacturer warranties apply to branded products.
  • MudSquad fabricated products include a 12-month warranty.
  • Warranty terms are detailed in our Warranty Policy.

8) Prohibited Uses

You agree not to use our site or Services for:

  • Any unlawful purpose
  • To violate any international, federal, or local regulations
  • To infringe upon intellectual property rights
  • To transmit malicious code or engage in fraudulent activity

9) Limitation of Liability

MudSquad 4x4 shall not be liable for any indirect, incidental, or consequential damages arising from your use of our Services or products, except as required by NZ consumer law.

10) Changes to Terms

We may update these Terms at any time. Updates will be posted here with a revised “Last updated” date.

11) Contact Information

For questions about these Terms:
MUD SQUAD 4X4 LIMITED
814 Gladstone Road, Te Hapara, Gisborne 4010, NZ
NZBN: 9429052164255
Email: sales.mudsquad4x4@gmail.com
Phone: 068 241 265 (Mon–Fri, 8:00 AM – 4:30 PM)