Privacy policy

Privacy Policy — MudSquad 4x4

Last updated: November 14, 2025

1) Overview

MudSquad 4x4 operates this website and store, including all related content, features, tools, products, and services (the “Services”). We use Shopify as our e-commerce platform to provide these Services.

This Privacy Policy explains how we collect, use, and share your personal information when you visit, interact with, or make a purchase through our Services. If there is any conflict between this Privacy Policy and our Terms of Service, this Privacy Policy governs with respect to personal data handling.

2) Information We Collect

We may collect:

  • Personal details: Name, billing/shipping address, email, phone number.
  • Order information: Products purchased, payment details (processed securely via Shopify).
  • Device and usage data: IP address, browser type, cookies, and analytics for site performance.
  • Communications: Emails, messages, or calls you send to us.

3) How We Use Your Information

  • To process and fulfill orders.
  • To communicate about your purchase, shipping, and support.
  • To improve our website and Services.
  • For legal compliance and fraud prevention.

4) Sharing Your Information

  • Service providers: Shopify and payment gateways for secure transactions.
  • Legal compliance: If required by law or to protect our rights.
  • We do not sell or rent your personal information to third parties.

5) International Data Transfers

If we transfer your personal information outside the European Economic Area or UK, we rely on recognized transfer mechanisms such as Standard Contractual Clauses or equivalent safeguards, unless the destination country is deemed adequate by relevant authorities.

6) Your Rights

Depending on your location, you may have rights to:

  • Access, correct, or delete your personal data.
  • Withdraw consent for marketing communications.
  • Lodge a complaint with a data protection authority.

To exercise these rights, contact us using the details below.

7) Data Retention

We retain personal information only as long as necessary for the purposes described above or as required by law.

8) Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted here with a revised “Last updated” date.

9) Contact Information

For questions or to exercise your rights:
MUD SQUAD 4X4 LIMITED
814 Gladstone Road, Te Hapara, Gisborne 4010, NZ
NZBN: 9429052164255
Email: sales.mudsquad4x4@gmail.com
Phone: 068 241 265 (Mon–Fri, 8:00 AM – 4:30 PM)